We are experts in helping your practice with the following setup issues:
- Identify errors in the Current Setup and Use of AVImark that need Immediate Correction
- Improving, Correcting and Repairing Basic AVImark Setup
- Utilizing and Understanding Advanced AVImark Setup Options
- Check and correct sharing and security issues within AVImark and with the Hospital Network
- Explain importance of, and setup the AVImark Audit Trail (extremely important)
- Inactivate and move ex-employees to Preserve User/Employee Historical Information
- Understanding and Proper Setup of Users and Security Correctly
We are experts in helping your practice with the following performance and hardware issues:
- Low-Cost (No-Cost*) Assistance with the Purchase of New Hardware
- How to cost-effectively save & upgrade your old hardware when possible
- What kind of Server and hardware do you really need
- AVImark Indexes: Review, Repair, and Cleanup
- Designing and Better Network, for a Better AVImark - Let Us Fix It, and Make AVImark Zoom!
- Assistance with Removal of Viruses, Malware, and Spyware (and Protection Recommendations)
- Identify any data corruption issues and give clear directions on how to correct
- Recommend commonly used Utilities and apply as requested / needed to repair persistent problems
- Identify Data Corruption issues and recommend MSS Utilities as needed
We are experts in helping your practice with the following AVImark basic issues:
- Reminder Repairs, Reminder Template Review and Enhancement Suggestions
- Review Users and Security Setup and Recommend changes; managing Users (employees) correctly
- AVImark Backup Options - Does Your Hospital Have a Plan?
- Organize Photos, Forms and Attachments and Ensure Advanced Options are set to Preferred Settings
- Review all System Tables and Recommend Changes, Additions and/or Corrections
- Create Information Searches customized to each Hospital's needs
- Review Appointment Book and Boarding Calendar Setup for Efficiencies and Inefficiencies
- Review of AVImark Treatment List; and Recommendations for improvements
- Review of AVImark Inventory List and Purchase Order System; and Recommendations for improvements
We are experts in helping your practice with the following AVImark advanced issues:
- Electronic Medical Records (paper-less, paper-lite, chart-less)
- Increase Client/Patient Compliance Using AVImark and Other Tools including e-PetHealth, LifeLearn and other Services
- Better Client Handouts and Connecting these to AVImark Efficiently (including Lifelearn Integration)
- Document Management: Using Scanning, Forms, Attachments and Electronic Signature Capture
- Setting up Email within AVImark - Better Client Communications right from AVImark!
- Electronic Faxing with AVImark using the Internet (reducing paper / printing costs, and save time)
- Assistance with Upgrading to the latest version of AVImark as needed (must be on MSS Support)
We are experts in helping your practice with the following training and assistance issues:
- Internet Based, Remote Online Training - Let's Share a Screen Together!
- Internet Based, Remote Online IT Assistance (Workstations, Servers, Printers, Networking issues)
- Onsite Hospital Visits for “One on One“ Personalized Training and Assistance in YOUR Hospital
- Regional Training Seminars (coming again soon possibly)
- Remote Access to your hospital using the Internet (LogMeIn, GoToMyPC, Remote Desktop, Terminal Services etc)