We are experts in helping your veterinary practice with the following setup issues:
- Identify errors in the Current Setup and Use of AVImark that need Immediate Correction
- Improving, Correcting and Repairing Basic AVImark Setup
- Utilizing and Understanding Advanced AVImark Setup Options
- Check and correct sharing and security issues within AVImark and with the Hospital Network
- Explain importance of, and setup the AVImark Audit Trail (extremely important)
- Inactivate and move ex-employees to Preserve User/Employee Historical Information
- Understanding and Proper Setup of Users and Security Correctly
We are experts in helping your veterinary practice with the following performance and hardware issues:
- Low-Cost (No-Cost*) Assistance with the Purchase of New Hardware
- How to cost-effectively save & upgrade your old hardware when possible
- What kind of Server and hardware do you really need
- AVImark Indexes: Review, Repair, and Cleanup
- Designing and Better Network, for a Better AVImark - Let Us Fix It, and Make AVImark Zoom!
- Assistance with Removal of Viruses, Malware, and Spyware (and Protection Recommendations)
- Identify any data corruption issues and give clear directions on how to correct
- Recommend commonly used Utilities and apply as requested / needed to repair persistent problems
- Identify Data Corruption issues and recommend MSS Utilities as needed
We are experts in helping your veterinary practice with the following AVImark basic issues:
- Reminder Repairs, Reminder Template Review and Enhancement Suggestions
- Review Users and Security Setup and Recommend changes; managing Users (employees) correctly
- AVImark Backup Options - Does Your Hospital Have a Plan?
- Organize Photos, Forms and Attachments and Ensure Advanced Options are set to Preferred Settings
- Review all System Tables and Recommend Changes, Additions and/or Corrections
- Create Information Searches customized to each Hospital's needs
- Review Appointment Book and Boarding Calendar Setup for Efficiencies and Inefficiencies
- Review of AVImark Treatment List; and Recommendations for improvements
- Review of AVImark Inventory List and Purchase Order System; and Recommendations for improvements
We are experts in helping your veterinary practice with the following AVImark advanced issues:
- Electronic Medical Records (paper-less, paper-lite, chart-less)
- Increase Client/Patient Compliance Using AVImark and Other Tools including e-PetHealth, LifeLearn and other Services
- Better Client Handouts and Connecting these to AVImark Efficiently (including Lifelearn Integration)
- Document Management: Using Scanning, Forms, Attachments and Electronic Signature Capture
- Setting up Email within AVImark - Better Client Communications right from AVImark!
- Electronic Faxing with AVImark using the Internet (reducing paper / printing costs, and save time)
- Assistance with Upgrading to the latest version of AVImark as needed (must be on MSS Support)
We are experts in helping your veterinary practice with the following training and assistance issues:
- Internet Based, Remote Online Training - Let's Share a Screen Together!
- Internet Based, Remote Online IT Assistance (Workstations, Servers, Printers, Networking issues)
- Onsite Hospital Visits for “One on One“ Personalized Training and Assistance in YOUR Hospital
- Regional Training Seminars (coming again soon possibly)
- Remote Access to your hospital using the Internet (LogMeIn, GoToMyPC, Remote Desktop, Terminal Services etc)